Our Services
Every family starts with The Record. After that, membership at whichever level fits, and you move between levels as things change. Hover or tap any step for what it includes.
Always first
The records audit
Full intake from every institution: portals, paper charts, and the imaging discs nobody can open. You get the reconstructed record and the discrepancy log, inside thirty days.
How it is billed$5,000 for the first person, $2,500 for each additional household member. Paid once, and a complete piece of work on its own.
then any level
MembershipStart at any level. Move between them in any month. No contract, cancel anytime.
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In a crisis
Advocate
Strategy, reading the case, provider and portal coordination, and insurance and disability work with its deadlines. The record is watched live, with a weekly family call that includes relatives out of state.
How it is billedTen hours a month per household, visits included. Beyond that, $475 an hour, estimated first. Month to month.
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Once it is managed
Navigate
The record is watched as results land, discrepancies are named and routed, and scheduling, records requests and insurance follow-up are handled. Remote, so it does not matter where the family lives.
How it is billedFive hours a month per household, visits included. Beyond that, $475 an hour, estimated first. Month to month.
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From then on
Watch
New records requested and reconciled as they are generated, a full review once a year against every institution, and back to Advocate or Navigate within 24 hours when something happens.
How it is billed$400 a month for the first person, $200 for each additional household member. Visits and extra work at $475 an hour. Step away and come back later, and it starts with a new audit.
Something happens again: back up within 24 hours, no new audit
See The Record See memberships
Not sure which you need yet? Request a consultation. Twenty minutes, by phone or video.