What you actually hold
The audit is $5,000, delivered inside thirty days, and it produces two objects rather than a login: a tabbed binder built for exam rooms, and an encrypted vault for the corridor at two in the morning. This page is what they contain.
Intake is formal medical-records requests to every institution in the history, for the full archival file with imaging on disc. Portals are the summary, not the record, and a portal export is where most reconstructions quietly go wrong.
One rule runs through all of it: every entry carries its source institution and its date. No orphaned facts. If a thing cannot be sourced it goes in the missing list, not in the record.
Inside the record
- Emergency brief
- One page, always first, built to be handed across an emergency department desk at two in the morning: sixty seconds of situational awareness for a clinician who has never met the patient. The active problem list cross-verified across every portal. True allergies separated from intolerances, each with the reaction that was actually documented. Implanted hardware down to make, model, serial, insertion date and MRI compatibility. Code status and directives as stated, with the surrogate's name and phone. It sits loose in the binder's front pocket in duplicate, so one copy can be handed away and one kept.
- Diagnosis history
- Every diagnosis: what, when it was made, by whom, at which institution, and on what evidence. Status on each one, with provisional diagnoses flagged by how long they have been carried forward without anybody re-verifying them. Treatment eras with exact dates and the documented reason for every change. Hospitalizations, surgeries, biopsies and adverse events as dated entries.
- Medication matrix
- The matrix: drug, schedule, prescriber, indication, start date, and two dosage columns rather than one, because what is actually being taken and what the chart says are frequently different and the difference is the point. Discontinued drugs with stop dates and documented reasons. Pharmacies of record.
- Appointment log
- Past appointments with what was discussed and, mandatorily, what was recommended. Unfulfilled recommendations are the raw material the ledger runs on. Future appointments with their prep sheet. And a cadence view: the follow-up interval each specialty expects, against the date they were actually last seen.
- Tests, trends and custody
- Every study by modality, focus, date and ordering physician, with who performed it and who read it in two separate columns, always. Bloodwork trended across institutions on one axis, which is the thing no portal will do for you: each one graphs only its own draws, so a marker that has been moving for three years across three labs looks flat in all three. And a custody tracker for the raw imaging: which disc, which drive, which portal, or referenced in a note and never located.
- Visit agendas and governance
- Three to five questions for each upcoming appointment, drawn from the open items in the ledger and written so that somebody frightened can read them out loud. Then governance: surrogate designation, HIPAA releases and living will, not signed and in a drawer but confirmed on file and recognised at each hospital system that would need to honour it, with a status table per institution. Plus the provider roster, with the clinician who is actually quarterbacking named as such.
The discrepancy ledger
Everything in the record that does not agree with something else.
Each entry is written as a question, with both of its sources attached, routed to a named specialist. We name and route. We do not resolve, and we do not offer a clinical opinion.
- Direct disagreements
- Two institutions or two reports describing the same finding differently: the etiology, the staging, the anatomy.
- Orphaned findings
- A recommendation or an incidental finding with no completion anywhere later in the timeline. The follow-up scan at six months that was advised two years ago and never ordered.
- Stale evidence
- Results old enough to mislead the decision now resting on them, and provisional diagnoses copied forward without re-verification.
- Regimen conflicts
- The dosage deltas from the medication matrix, and monitoring written as a question: no record shows who is watching cardiac function during this regimen, which is a question for a named physician.
It arrives as a briefing
Anybody who runs anything serious expects a certain document about it: what matters right now at the top, the trend underneath, the decisions waiting, and the source material one click away if you want to check the work. Almost nobody gets that document about their own body, or their mother's.
So that is the shape of this one. The first page is what matters now and what happens next, not a chronology you have to read forward to understand. Underneath it, the trends, on one axis, across every institution involved. And the vault is navigable rather than a folder of scans: every source document already uploaded, indexed and searchable, so that checking a line takes a moment instead of an afternoon.
It is the level of clarity you would insist on about anything else this consequential. We think it is strange that it is unusual here.
The binder and the vault
The binder
A custom-tabbed physical copy, built for exam rooms, bedsides and emergency departments. No logins and no tech friction, for a simple reason: a physician will flip through a binder and will never log into your portal. Updated at milestones.
The vault
An encrypted private copy of the same record, plus searchable source documents and the raw imaging files. Shareable with family out of state and with professional advisors. This is the two-in-the-morning tool, and it is the copy that stays live under Active and Coordination.
Source documents live in the vault, not the binder. The binder is the reconciled story. The vault holds the evidence behind every line of it.
The thirty-day clock starts at signed authorizations. See membership and what it costs, or read how the work is structured.